Experience the ultimate in quality and convenience with our Unique Very High Quality BIG SIZE Forever Gold Insulated Hotpot set. These 3pcs pots come in sizes of 3ltr, 4ltr, and 5ltr, providing ample space for all your hot food storage needs. With superior insulation, your food will stay hot for longer, giving you that perfect, piping hot meal every time.
Unique Very High quality BIG SIZE forever gold insulated hotpots — chafing dishes and buffet warmers in Kenya at WIMU Kitchen. Keep nyama choma, pilau, and stews hot from kitchen to table at Sunday lunches, weddings, dowry ceremonies, and corporate events.
- Stainless steel chafing dishes 4–12L
- Insulated hotpots from Milton, Crown, Redberry, Signature
Frequently asked questions
How long does a chafing dish keep food hot?
Fuel-gel: 2–4 hours. Insulated hotpots: 4–6 hours, no power needed.
Delivery in Kenya: Same-day across Nairobi for orders before 2 PM (CBD, Westlands, Kilimani, Lavington, Karen, Runda, Kileleshwa, South B, South C, Lang’ata, Ruaka). 2–4 business days nationwide to Mombasa, Kisumu, Eldoret, Nakuru, Naivasha, Thika, Machakos, Nyeri, Kerugoya, Nanyuki, and Kisii via Wells Fargo, G4S, NNUS, and Mololine couriers.
Pay your way: Lipa na M-Pesa, Airtel Money, Visa, Mastercard, or pay on collection at our Nairobi CBD showroom — Platinum Plaza. WhatsApp +254 706 942 420 for personal product advice.
Last updated: 1 May 2026
We deliver across Kenya and ship select products regionally. This page explains our handling times, delivery options, and rates.
1. Order Processing
Orders placed before 2:00 PM (EAT) on a business day are processed the same day. Orders placed after 2:00 PM, on weekends, or on public holidays are processed the next business day.
2. Delivery Times
| Destination | Estimated Delivery |
|---|---|
| Nairobi CBD & environs | Same day or next business day |
| Greater Nairobi & Kiambu | 1–2 business days |
| Mombasa, Kisumu, Nakuru, Eldoret | 2–4 business days |
| Other Kenyan towns | 3–7 business days |
| East Africa (regional) | 5–14 business days |
3. Shipping Fees
Shipping fees are paid by the customer and depend on your delivery location. The exact cost is calculated and shown to you at checkout based on the destination, weight, and parcel size.
- Upcountry (via courier or G4S/SGR): calculated at checkout based on weight and destination.
- Bulk & fragile items: we may quote you a custom rate before dispatch.
4. Tracking
You will receive a tracking link by email or SMS once your parcel is dispatched. For courier deliveries we share the rider's contact number on dispatch day.
5. Delivery Issues
If your package has not arrived within the estimated time frame, please contact us at info@wimukitchen.com or call +254 706 942 420. We will follow up with the courier on your behalf.
6. Damaged in Transit
Please inspect your order on delivery. If anything is damaged, take a photo and contact us within 48 hours. See our Refund Policy for the next steps.
7. Store Pickup
Choose "Pickup" at checkout to collect your order from our Platinum Plaza showroom in Nairobi CBD at no extra cost. We will email you when the order is ready.
Quick answers from the WIMU Kitchen team. Need more help? WhatsApp us or email orders@wimukitchen.com.
Is the Unique Very High quality BIG sold on WIMU Kitchen authentic and brand new?
Yes — every Unique Very High quality BIG sold by WIMU Kitchen is 100% genuine and brand new in its original packaging. We source directly from authorised distributors, so batch codes and serial numbers are intact. You can verify authenticity on the manufacturer's website using the codes printed on the box.
How long does delivery of the Unique Very High quality BIG take in Kenya?
Nairobi orders for the Unique Very High quality BIG are delivered same-day or next working day for a flat KSh 200. Mombasa, Kisumu, Nakuru, Eldoret and other major towns arrive in 2–3 working days. Remote counties take up to 4 working days via our courier partners — Wells Fargo, G4S, NNUS and Mololine. You'll receive an SMS with a tracking number the moment your parcel ships.
How do I clean and care for the Unique Very High quality BIG?
Hand-wash the Unique Very High quality BIG in warm soapy water and rinse thoroughly before first use. It is dishwasher-safe on the top rack — avoid harsh abrasives so the finish stays scratch-free. Store in a dry place out of direct sunlight to preserve the materials.
What payment methods can I use for the Unique Very High quality BIG?
WIMU Kitchen accepts M-Pesa, Airtel Money, Visa, Mastercard, and bank transfers for the Unique Very High quality BIG. Nairobi customers can also pay cash on delivery once the rider arrives at your door. For larger orders you can also use bank transfer or split the payment over two M-Pesa transactions.
Can I return the Unique Very High quality BIG if I change my mind?
Yes. You have 1 day from delivery to request a return of the Unique Very High quality BIG as long as the item is unused, in its original packaging, and with all accessories included. Returns are free — we send a rider to collect it at no charge within Nairobi, or refund the courier fee for upcountry returns.