A soup warmer does something a chafing dish cannot: it generates its own heat with adjustable temperature control, so soup, stew or sauce is held at exactly the right serving temperature for hours rather than gradually cooling over a fuel burner. That control is why these are standard in restaurants, hotels and catering, where a dish held too cool is a food-safety issue and one held too hot spoils in the pot. At 10 litres it serves a substantial function. The black stainless steel body is durable and presentable on a buffet line, and the removable inner pot means you can prepare, serve and wash without wrestling the whole unit.
Specifications
| Capacity | 10 litres |
| Body | Durable black stainless steel |
| Control | Adjustable temperature knob |
| Inner pot | Removable |
| Suits | Restaurants, hotels, catering events, home kitchens |
Buying guide
A soup warmer holds temperature well but is slow to heat cold food, so bring soup up to temperature on a hob first and transfer it in hot — that is standard practice in every commercial kitchen. Stir occasionally during a long service so the base does not scorch and the temperature stays even. Never run the unit dry. Remove the inner pot for washing rather than immersing the body, and let everything cool first. Check your socket and circuit can carry it alongside other equipment on a busy service.
How it compares
Against a chafing dish, an electric warmer controls temperature precisely and needs no fuel burners or water bath. Against an insulated hotpot, it holds heat indefinitely rather than for a few hours. For an outdoor event with no power, a chafing dish or insulated hotpot is the practical choice.
Frequently asked questions
Can I heat cold soup in it?
It holds temperature rather than heating quickly. Bring soup up to temperature on a hob and transfer it in hot, as commercial kitchens do.
Why stir during service?
It stops the base scorching and keeps the temperature even through the pot over a long service.
Is the inner pot removable?
Yes, which means you can wash it properly without immersing the electrical body. Let everything cool first.
Do you deliver outside Nairobi?
Yes — same-day delivery within Nairobi and countrywide shipping to Mombasa, Kisumu, Nakuru, Eldoret and beyond, with payment by M-Pesa or on delivery.
Pairs well with
- Signature 10L Electric Soup Tureen and Warmer
- 5L Round Stainless Steel Chafing Dish with Glass Lid, Two Food Pans and Gold Detailing
- 3 Piece Oval Insulated Hotpot Set, 4L 5L and 6L with Push Lock Lids
Available at WIMU Kitchen, Nairobi. Same-day Nairobi delivery · countrywide shipping (Mombasa, Kisumu, Nakuru, Eldoret) · pay by M-Pesa or on delivery. Questions? WhatsApp +254 758 157 035.
Last updated: 1 May 2026
We deliver across Kenya and ship select products regionally. This page explains our handling times, delivery options, and rates.
1. Order Processing
Orders placed before 2:00 PM (EAT) on a business day are processed the same day. Orders placed after 2:00 PM, on weekends, or on public holidays are processed the next business day.
2. Delivery Times
| Destination | Estimated Delivery |
|---|---|
| Nairobi CBD & environs | Same day or next business day |
| Greater Nairobi & Kiambu | 1–2 business days |
| Mombasa, Kisumu, Nakuru, Eldoret | 2–4 business days |
| Other Kenyan towns | 3–7 business days |
| East Africa (regional) | 5–14 business days |
3. Shipping Fees
Shipping fees are paid by the customer and depend on your delivery location. The exact cost is calculated and shown to you at checkout based on the destination, weight, and parcel size.
- Upcountry (via courier or G4S/SGR): calculated at checkout based on weight and destination.
- Bulk & fragile items: we may quote you a custom rate before dispatch.
4. Tracking
You will receive a tracking link by email or SMS once your parcel is dispatched. For courier deliveries we share the rider's contact number on dispatch day.
5. Delivery Issues
If your package has not arrived within the estimated time frame, please contact us at info@wimukitchen.com or call +254 758 157 035. We will follow up with the courier on your behalf.
6. Damaged in Transit
Please inspect your order on delivery. If anything is damaged, take a photo and contact us within 48 hours. See our Refund Policy for the next steps.
7. Store Pickup
Choose "Pickup" at checkout to collect your order from our Platinum Plaza showroom in Nairobi CBD at no extra cost. We will email you when the order is ready.
Quick answers from the WIMU Kitchen team. Need more help? WhatsApp us or email orders@wimukitchen.com.
Can I heat cold soup in it?
It holds temperature rather than heating quickly. Bring soup up to temperature on a hob and transfer it in hot, as commercial kitchens do.
Why stir during service?
It stops the base scorching and keeps the temperature even through the pot over a long service.
Is the inner pot removable?
Yes, which means you can wash it properly without immersing the electrical body. Let everything cool first.
Do you deliver outside Nairobi?
Yes — same-day delivery within Nairobi and countrywide shipping to Mombasa, Kisumu, Nakuru, Eldoret and beyond, with payment by M-Pesa or on delivery.